Delivery Policy

Delivery Policy

Every piece from Brass For Homes is handcrafted to order by our artisans in Marrakech, Morocco. Because of this bespoke process, please allow adequate time for production and delivery.

Production Time

All orders require 2–4 weeks for handcrafting. Each piece is individually made — we do not hold inventory. This ensures the highest quality and allows for any custom specifications.

Shipping Times

  • United States: 5–10 business days after production
  • United Kingdom: 5–10 business days after production
  • Europe: 7–14 business days after production
  • Rest of World: 10–21 business days after production

Free Shipping

We offer free worldwide shipping on all orders over $300. Orders under $300 are subject to a flat shipping fee calculated at checkout.

Adapters Included

All faucets and fixtures ship with both US and UK adapters at no additional cost, ensuring compatibility with your local plumbing standards.

Tracking

You will receive tracking information via email at every stage — when your piece enters production, when it ships, and estimated delivery updates.

Import Duties & Taxes

International orders may be subject to import duties and taxes imposed by your country's customs authority. These charges are the responsibility of the recipient and are not included in our pricing.

Expedited Orders

For urgent projects or time-sensitive renovations, please contact us at brassforhomes@gmail.com to discuss expedited production and shipping options.