Our Warranty Promise
At Brass for Homes LLC, we stand behind the quality and craftsmanship of every product we create. Each piece is meticulously handcrafted from premium solid brass, designed to last for generations.
Lifetime Structural Warranty
All Brass for Homes products are covered by our Lifetime Structural Warranty. This warranty covers any defects in materials or workmanship under normal residential use. If your product fails due to a manufacturing defect, we will repair or replace it at no charge.
Finish Warranty
We offer a 5-year warranty on all finishes. Our patina finishes are living finishes that naturally evolve over time, adding character and beauty to your fixtures. This natural aging process is not considered a defect.
What Is Covered
- Structural defects in materials
- Manufacturing defects
- Premature finish deterioration under normal use
What Is Not Covered
- Damage from improper installation
- Normal wear and natural patina development
- Damage from harsh chemicals or abrasive cleaners
- Commercial use applications
How to Make a Claim
To submit a warranty claim, please contact us with your order number and photos of the issue:
Email: support@brassforhomes.com
Phone: +1 364 217 4272
Address: 127 N Higgins Ave, Ste 307D, Missoula, MT 59802