Warranty Policy
At Brass For Homes LLC, we stand behind the quality and craftsmanship of every product we create. Each piece is meticulously handcrafted from premium solid brass and copper at the Brass For Homes Workshop in Marrakech, Morocco, designed to last for generations.
Lifetime Structural Warranty
All Brass For Homes products are covered by our Lifetime Structural Warranty against defects in materials or workmanship under normal residential use. If your product fails due to a manufacturing defect, we will repair or replace it at no charge — no questions asked.
5-Year Finish Warranty
We offer a 5-year warranty on all applied finishes against premature deterioration under normal use. Natural patina development on unlacquered brass and copper is a feature, not a defect, and is not covered by the finish warranty.
What Is Covered
- Structural defects in materials or construction
- Manufacturing defects in joints, fittings, and welds
- Premature finish deterioration under normal residential use
What Is Not Covered
- Damage from improper installation
- Natural patina development on unlacquered brass or copper
- Damage from harsh chemicals, abrasive cleaners, or misuse
- Commercial use applications
- Physical damage from accidents or impact
How to Make a Warranty Claim
Contact us with your order number and clear photographs of the issue. We will assess the claim and respond within 2 business days.
Brass For Homes LLC
📧 contact@brassforhomes.com
📞 +1 364-217-4272