Return Policy – 30-Day Returns | Brass For Homes

Return Policy

At Brass For Homes LLC, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a clear and straightforward return process.

30-Day Return Window

Most items may be returned within 30 days of delivery for a full refund or exchange. Items must be unused, in their original condition, and returned in original packaging.

How to Initiate a Return

1. Email contact@brassforhomes.com or call +1 364-217-4272 with your order number and reason for return
2. Our team will issue a return authorization and provide shipping instructions
3. Pack the item securely in its original packaging and ship it back
4. Once received and inspected, your refund will be processed within 5–7 business days

Return Conditions

• Items must be unused and in original condition
• Original packaging must be included
• Custom and made-to-order items are non-returnable
• Return shipping costs are the customer's responsibility unless the item is defective

Refund Processing

Once we receive and inspect your return, your refund will be issued to the original payment method within 5–7 business days. Original shipping fees are non-refundable.