Find quick answers about our products, shipping, returns, and custom brass design services.
FAQs
Is this made from solid brass or plated material?
This product is crafted from genuine solid brass — never plated or imitation materials. Solid brass ensures durability, weight, and natural patina development over time.
Will the brass change color over time?
Yes. Unlacquered solid brass naturally develops a patina as it reacts with air and moisture. This aging process adds character and depth. If you prefer to maintain shine, occasional polishing will restore the finish.
Is this sink/faucet suitable for daily use?
Absolutely. Our fixtures are designed for everyday performance in kitchens and bathrooms. Solid brass is highly durable and resistant to corrosion.
Can I request a custom size or finish?
Yes. We offer custom sizes and finishes for many products. Contact us before ordering to confirm specifications and lead times.
How long does production and shipping take?
Most items are handcrafted to order and ship within 5–10 business days. Delivery time depends on your location and carrier.
Do you offer a warranty?
Yes. Our products include a warranty covering manufacturing defects. Please refer to our Warranty Policy for full details.
Is professional installation required?
We recommend professional installation for plumbing and lighting fixtures to ensure proper fit and performance.
Made In Morocco
Rooted in centuries of metal artistry, our fixtures are shaped and finished by hand in Marrakech. Each mark, curve, and surface carries the story of traditional craftsmanship refined for modern living.
100% artisanal craftsmanship
Eco-conscious manufacturing
Premium material selection
Commitment to non-toxic finishes
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